Refund Policy

Refund Policy

Please review our payment and refund terms before purchasing any paid services.

Last Updated: April 22, 2026Website: jominly.comOperator: Jominly

This Refund Policy applies to all payments made for services provided through Jominly, including but not limited to listing packages, promotional services, advertising options, and related paid features.

1. No Refunds

All payments made to Jominly are final and non-refundable. Once a payment is completed, it cannot be reversed, refunded, or credited, whether the service has been fully used or not.

2. Scope of Non-Refundable Payments

The non-refundable policy applies to all paid products and services on the platform, including:

  • Property listing purchases and renewals
  • Agency and agent promotional packages
  • Advertising or featured placement fees
  • Any setup, onboarding, or custom service charges

3. User Responsibility Before Payment

By proceeding with payment, you confirm that you have reviewed the package details, pricing, duration, and applicable terms. Users are responsible for ensuring a purchase is suitable before payment is submitted.

4. Technical Issues and Payment Errors

If you experience a technical issue during payment (for example, duplicate charge due to payment gateway error), please contact us with proof of transaction. We will investigate and, where applicable, provide a corrective adjustment at our sole discretion.

This process is for billing error resolution only and does not change the overall non-refundable nature of purchased services.

5. Policy Updates

We may update this Refund Policy from time to time to reflect operational, legal, or product changes. Continued use of paid services after updates constitutes acceptance of the revised policy.

Contact

For billing-related questions, contact our support team.
Email: support@jominly.com